Privacy Policy

When you book via the website form, we collect: full name, phone number, date and arrival time, party size, table tier and special notes (if any).

While you browse, our system records basic technical information such as IP, device, browser and pages visited via Google Analytics and Vercel Analytics — for website performance analysis.

Reservation information is used to confirm your booking via hotline 0905 806 704 or Zalo, prepare your table and send a reminder before arrival if needed.

Website analytics helps us improve the experience, optimise content and measure advertising performance.

New HAVEN Club does NOT sell, rent or trade personal information for commercial purposes.

Data may be shared with: (a) technical partners providing hosting (Vercel) and analytics (Google) under their privacy terms; (b) authorities upon lawful request.

Reservation information is stored in our internal system (private Google Sheet, Gmail) with access restricted to booking staff.

We use HTTPS, security headers and access authentication to protect data from unauthorised access.

You may request to view, correct or delete the personal information you provided by contacting hotline 0905 806 704 or Zalo.

You may opt out of reminders or promotional messages at any time.

The website uses cookies and similar technologies (Google Analytics, Vercel Analytics, advertising conversion measurement) to measure performance and improve the experience.

You can disable cookies in your browser settings — some features may be affected.

For privacy questions, contact New HAVEN Club via hotline 0905 806 704 or Zalo zalo.me/0905806704.

Address: No. 2 Hoang Van Thu Street, Hong Bang Ward, Hai Phong City.